Terms and Conditions

The Website, Foyer And You

 

Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Foyer's relationship with you in relation to this website.

The term 'Foyer' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Foyer's prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
  • "We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time. 

 

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Foyer and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Foyer.  We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Foyer takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Cancellation Policy

Foyer believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • The cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • No cancellations are entertained for those products that the Foyer marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.  

 

Refund Policy

When you buy our products/services, your purchase does not meet money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully make serious efforts to resolve the issue. We develop and sell products that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to give our customers with the special support. To request an issue, simply contact us with your purchase details within fifteen (15) days of your purchase. Please include your order number (sent to you via email after ordering) and tell us your issues regarding the purchase – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Requests are being processed within 15 days period.

 

Shipping & Delivery Policy (Products)

For domestic buyers only, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Foyer is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Foyer is in no way responsible for any damage to the order while in transit to the buyer. Foyer is proud to use Secure EBS for fast, easy and efficient secure payments. All major credit cards are accepted.

 

 Shipping & Delivery Policy (Services)

 Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may go to our contact us page.

 

 How the delivery charge is calculated for multiple units and some products

The shipping charge is based on the total amount of your order, if it exceeds Rs.10000 INR than there is no shipping charge. Below that there is a flat rate of Rs.1000 INR.